These terms govern the use of the nohairror platform, which connects clients and hairdressers. By registering or booking you agree to them.
1 · Introductory provisions
The platform is operated by nohairror s.r.o., based in Prague. The platform is available on the web and serves to find hairdressing services and book appointments.
2 · Platform role
nohairror is an intermediary. The hairdressing service itself is a contractual relationship between the client and the hairdresser. The platform does not guarantee the quality of the service provided, but offers tools for fair reviews and dispute resolution.
3 · Booking and cancellation
A booking is binding once confirmed by the hairdresser. A client can cancel for free up to 24 hours before the appointment; a later cancellation may be charged according to the hairdresser's terms. Repeated no-shows may lead to account restrictions.
4 · Payments and commission
The client pays the hairdresser directly for the service itself, usually on the spot. The hairdresser pays the platform a monthly commission on completed bookings; billing is done by invoice. Service prices are indicative and the final price is confirmed by the hairdresser.
5 · Reviews
Only a client with a completed visit can post a review. Reviews can be edited within 48 hours, after which they are permanent. Posting false or paid reviews is prohibited.
6 · Liability
The platform makes reasonable efforts to ensure availability and accuracy of data but does not guarantee uninterrupted operation. These terms are governed by the laws of the Czech Republic.