Frequently asked questions
Your questions.
Find a hairdresser, pick a service and an open time, and send a request. The hairdresser confirms it and you get an email with their contact.
No. You pay the hairdresser directly on the spot. The platform takes no payments from clients.
You can cancel for free up to 24 hours before the appointment in your account. A later cancellation may have conditions set by the hairdresser.
Setting up a profile is free and you pay no commission for the first two months. After that, a monthly commission is charged on completed bookings.
Clients see your open times and send a request. You just approve (or decline) it from your dashboard or the email.
The commission is calculated from completed bookings and billed once a month by invoice. The client pays the hairdresser directly.
Yes. You’ll find the monthly commission statement to download in the Billing section of your hairdresser profile.